Privacy Policy
Client Gallery Privacy Policy
Last updated: October 23, 2026
Noelani Images (“Photographer,” “we,” “us,” or “our”) respects the privacy of clients and visitors who use our website, client galleries, and online storefront. This policy explains the types of information that may be collected through these services, how that information may be used, and the choices available to you.
This policy applies to information collected through Noelani Images’ website, galleries, storefront, and related communications. Third-party services may have their own privacy policies and practices.
1. Information We May Collect
Depending on how you interact with Noelani Images, information may include:
Contact and booking information: name, email address, telephone number, mailing address, session details, and information you provide in inquiries, forms, contracts, or correspondence.
Gallery and image-selection information: gallery access details, favorites, selections, download activity, and information needed to provide or manage gallery access.
Order and transaction information: products purchased, order details, delivery or shipping information, and transaction status. Payment details are generally processed by the applicable payment provider; we may not receive or retain complete payment-card information.
Technical information: information that may be collected by the website, gallery, or service providers, such as device or browser information, IP address, usage information, and cookies or similar technologies, depending on the services and settings in use.
Photographs and related information: images, names, event details, and other information provided in connection with a photography session, show, event, gallery, or order.
Communications and preferences: messages, feedback, consent choices, and other information you voluntarily provide.
Please avoid submitting sensitive personal information unless it is necessary for the service and specifically requested.
2. How Information May Be Used
We may use information to:
Respond to inquiries and communicate with clients.
Schedule, prepare for, and provide photography services.
Create, organize, secure, and administer client galleries.
Process image selections, purchases, downloads, print orders, and deliveries.
Manage payments, invoices, customer service, and transaction records.
Maintain business, accounting, contractual, and legal records.
Maintain, troubleshoot, and improve our website, galleries, and services.
Prevent unauthorized access, misuse, fraud, or infringement.
Meet legal obligations and enforce applicable agreements.
Use images for our own portfolio, marketing, or promotional purposes only where the required consent or other valid authorization has been obtained.
3. Galleries, Pixieset, and Other Service Providers
Noelani Images may use third-party providers to support website hosting, gallery delivery, online storefronts, payment processing, print fulfillment, shipping, communications, and other business functions. Pixieset may host or support client galleries and storefront functions.
Information necessary to provide a requested service may be processed by these providers under their own terms, privacy policies, and operational practices. We encourage you to review the policies of any third-party service you use.
We do not control the independent privacy practices of third-party providers.
4. When Information May Be Shared
We may share information when reasonably necessary to:
Provide photography services, gallery access, product fulfillment, payment processing, or customer support.
Work with service providers performing functions on our behalf.
Comply with applicable law, legal process, or a valid governmental request.
Protect the rights, property, safety, and security of Noelani Images, our clients, or others.
Address suspected fraud, unauthorized access, or copyright infringement.
Carry out a business transaction, if applicable and permitted by law.
We do not treat gallery access or image purchase as permission to publicly disclose private client information or to use identifiable client images for our own promotion.
5. Promotional Use of Photographs
Promotional use of identifiable clients or participants is handled separately from this privacy policy and is governed by the applicable signed agreement, release, or consent.
Where a client has declined promotional consent, we will not rely solely on the client’s gallery access, purchase, or participation in a session as authorization for promotional use. The scope of any permission is limited by the applicable consent or agreement.
If you have a question or concern about an image used by Noelani Images, please contact us using the contact information on our website.
6. Cookies and Similar Technologies
Our website, gallery, storefront, or third-party providers may use cookies or similar technologies to support essential functionality, remember preferences, help secure services, or understand service usage. The technologies in use depend on the relevant platform and its current settings.
We will not claim that a particular analytics, advertising, or tracking technology is in use unless it is actually enabled. You may be able to manage certain cookies through your browser or the relevant platform’s controls. Disabling some technologies may affect website or gallery functionality.
7. Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, and meeting legal obligations. Retention periods may vary by information type and service.
We use reasonable measures intended to protect information, but no website, online service, transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security or uninterrupted availability of third-party platforms.
8. Your Choices and Privacy Requests
You may contact Noelani Images to request access to, correction of, or deletion of personal information we maintain, subject to applicable legal, contractual, and recordkeeping requirements.
Depending on your circumstances and applicable law, you may have additional privacy rights. Certain California privacy rights apply only to businesses and processing activities that meet the requirements of the relevant law. We will evaluate requests under the laws that apply to the request and the information involved.
To make a privacy request, please contact Noelani Images through noelaniimages.com and describe your request. We may need to verify your identity before responding.
9. Children and Minors
Photography involving a minor should be arranged by a parent or legal guardian, or by an authorized person where appropriate. We rely on the client or contracting adult to provide accurate information and obtain the necessary permissions for participation, subject to applicable law.
Promotional use of images depicting minors remains subject to the applicable consent or release and any legal requirements. Gallery access alone does not authorize promotional use.
10. External Links
Our website or galleries may contain links to third-party websites or services. Their content and privacy practices are not controlled by Noelani Images. Please review their policies before submitting information to them.
11. Updates to This Policy
We may update this policy to reflect changes in our services, platform settings, or legal obligations. The current version and its effective date will be published here. Any update remains subject to applicable law and any binding terms in a signed agreement.
12. Contact
For questions about this policy or a privacy request, please contact Noelani Images through noelaniimages.com.
Noelani Images
Northern California
noelaniimages.com